Frequently asked questions about Herbie

Herbie is one of Europe's largest brands of nicotine-free herbal blends, with or without CBD. It began in 2021 as a family project in Croatia and received an award for the best entrepreneurial idea in Croatia that same year. Today, Herbie is available in specialist shops in numerous European countries.

Our own herbal blends are made from carefully selected herbs that we inspect, clean, cut, blend and pack by hand. We develop distinctive recipes without nicotine or added additives, focusing on the quality of the ingredients and their natural aromatic profiles.

At beherbie.com, you will find Herbie herbal blends without CBD, CBD herbal blends, individual aromatic herbs, CBD flowers, oils, pastes and selected accessories from Herbie and other manufacturers.

The easiest way to start is to decide whether you want products without CBD or with CBD.

Without CBD: explore Herbie herbal blends Classic, Freedom, Real Thing, Magic Forest and Euphoria, or individual herbs such as Damiana, Mullein, Kanna, Blue Lotus and Wild Dagga.

With CBD: choose CBD flowers, CBD herbal blends (ground CBD flower mixed with other herbs), or other CBD products such as oils and pastes, checking the intended use of each product.

To discover several herbal combinations, a practical starting point is a bundle: Herbie Mix Your Own or Herbie CBD-Free Mix Pack. When choosing CBD flowers, compare the more affordable Popcorn format with selected larger Premium flowers. Read more about bundles in question 7.

No, Herbie herbal blends do not contain nicotine. This applies both to blends without CBD and to those containing CBD flowers.

The label ‘nicotine-free’ does not mean that the product is also free from CBD or THC. If you want a blend without CBD, check its name, ingredients and product category.

Herbie herbal blends without CBD are Classic, Freedom, Real Thing, Magic Forest and Euphoria. Among individual aromatic herbs, you can explore Damiana, Mullein, Kanna, Blue Lotus and Wild Dagga. These are herbal products without added nicotine.

If you would like to compare several options, take a look at Herbie CBD-Free Mix Pack or Herbie Mix Your Own.

Pay attention to the Ready label: Ready versions contain CBD flower, unlike the standard herbal blends with the same names.

Classic, Freedom, Real Thing and Magic Forest are herbal blends without CBD. Their Ready versions contain 60 % CBD flower and 40 % of the corresponding herbal blend. This ratio describes the proportion of ingredients, not the CBD concentration in the finished product.

Ready versions contain CBD flower that has already been ground and mixed with selected herbs, creating a ready-made aromatic blend for enjoying its scent.

Amnesia Ready has a separate recipe, so the 60:40 ratio does not apply to it.

A CBD herbal blend contains ground CBD flower mixed with other selected herbs, according to the recipe of the individual product. CBD flower is a separate product made from hemp flowers, without the additional herbs used in Herbie blends.

Explore CBD flowers or Herbie CBD blends. The proportion of CBD flower in a blend is not the same as the CBD concentration.

Herbie bundles make it easier to compare several products in one order.

Without CBD: Herbie CBD-Free Mix Pack and Herbie Mix Your Own — check the current contents and selection options on the bundle page. The Psychedelic Bundle is also available.

With CBD: Herbie Ready Ultimate Collection brings together four Ready blends; the Herbie CBD Blends Bundle is intended for exploring different CBD herbal blends. Other bundles, including sampler bundles, may combine products with and without CBD.

For the exact list of products and weights, always check the current bundle page.

Premium CBD flowers are selected larger flowers with hand finishing — for those who value appearance, size and particularly carefully trimmed flowers.

Popcorn CBD flowers are smaller flowers, sometimes with a few small leaves, and are our choice for customers looking for more affordable CBD flower and good value per gram. They are especially attractive in larger packs.

The difference is primarily in size, processing and price, not automatically in CBD content. Compare the range in the CBD flowers category.

Ingredients are listed on the selected product's page and packaging. Each blend has its own recipe, so the ingredients of one product do not automatically apply to other products in the same group.

For bundles, check the ingredients of each included product. If anything is unclear, send us the product name and your question.

Yes, CBD products can contain small amounts of THC. Herbie CBD flowers and herbal blends containing CBD flower have a THC content of up to 0.3 %, depending on the specific product.

The 0.3 % THC limit is set by European regulations for certain categories of industrial hemp, including Regulation (EU) 2021/2115. However, the rules for selling finished CBD products may differ between member states.

For accurate information about ingredients and cannabinoid content, check the labelling of the specific product.

It is important to distinguish between Herbie herbal blends without CBD and products containing CBD flower.

Based on their ingredients, Herbie blends without CBD — Classic, Freedom, Real Thing, Magic Forest and Euphoria — do not contain CBD, THC or other narcotic drugs. They consist of selected herbal ingredients, depending on the blend.

Products containing CBD flower may contain up to 0.3 % THC. Even small amounts of THC can affect a drug test result, depending on the type and sensitivity of the test.

If you want to avoid products containing THC, choose Herbie herbal blends without CBD.

Herbie herbal blends and CBD flowers are labelled as aromatic herbal products intended for enjoying their scents, not for consumption. Follow the intended use and notes on the packaging of the specific product. Check the labelling of oils, pastes and other product categories for their intended use.

No. You can order from the Herbie webshop without creating a customer account. An account makes it easier to access information about your orders. When placing an order, check your email address, phone number and delivery address so that notifications and your parcel reach the right place.

You can pay for your order by card through CorvusPay or by bank transfer. Cash on delivery is also available for deliveries within Croatia, for an additional fee of 3 €.

The available payment methods and total order amount are displayed before you confirm your purchase. The cash-on-delivery fee is charged separately from delivery and also applies when delivery is free.

Select bank transfer at checkout and follow the instructions you receive. Enter the order number in the payment reference so that we can match the payment to your purchase.

Please pay within five working days of order confirmation. We dispatch the order after receiving payment. If you pay after this period, contact support@beherbie.com with your order number so that we can check the status and match the payment.

First, check your spam folder and whether you entered the correct email address when ordering. Not receiving a confirmation does not necessarily mean that your order has not been received.

If you cannot find the message, email support@beherbie.com and provide your name, the email address used for the purchase and the approximate time of the order. We will check the available information. The order confirmation itself does not confirm that payment was successfully completed.

If you want to change or cancel your order, contact support@beherbie.com as soon as possible. Provide your order number and clearly describe the requested change or cancellation.

Whether a change is possible depends on how far order processing has progressed. Sending a request does not mean that the change has already been made — we will confirm the outcome after checking. If the parcel has been dispatched, we can no longer change its contents, and any delivery redirection depends on the carrier and shipment status.

Dispatching a parcel does not in itself remove the right to withdraw from the purchase where this right applies. For that procedure, see the question about withdrawal and product returns.

We deliver within the European Union.

When ordering, enter the actual destination country and complete delivery address to see the appropriate options and costs. If delivery cannot be selected for a particular product or address, contact us before completing your order.

We hand most orders over to the carrier on the same or next working day, after order confirmation and receipt of payment where required.

Estimated delivery time from the dispatch date:

• Croatia, Slovenia and Hungary: 1–2 working days.

• Germany, Austria, Poland, Slovakia and the Czech Republic: 3–4 working days.

• Italy, France, the Netherlands and Belgium: 3–6 working days.

• Spain: 5–6 working days.

• Greece: 6–7 working days.

• Ireland: 5–7 working days.

For other destinations, check the delivery terms. These times are estimates and may be extended due to public holidays or the carrier. After dispatch, the quickest way to deal with address changes or questions about the parcel's progress is to contact the carrier using the tracking details.

Croatia:

Parcel locker delivery: 2.50 € — free for orders over 25 €.

Home delivery: 5.60 € — free for orders of 55 € or more.

Other EU countries, excluding Ireland:

Delivery: 8.90 € — free for orders of 55 € or more.

Ireland:

Delivery: 20 € regardless of the order value. Free delivery does not apply.

A fee of 3 € is added for cash-on-delivery payments in Croatia, including orders with free delivery. All listed amounts include VAT, and the total cost is displayed before purchase confirmation.

Yes, we send orders in neutral outer packaging without visible names or descriptions of the products ordered. The shipping label retains the necessary recipient and sender details.

After your order is dispatched, you will receive an email with the shipment number and tracking link. The status may not appear immediately: it often becomes visible only after the first scan or processing at the carrier's depot.

If you cannot find the message, check your spam folder. If the link does not work or you do not have a tracking number, contact support@beherbie.com with your order number.

First, open the tracking link in the email and check the latest shipment status. Check the carrier's SMS and email notifications, delivery attempts, parcel locker or collection point, and that the address is correct. If the parcel is marked as delivered, also check with household members, neighbours or any safe place where the carrier sometimes leaves parcels.

The estimated period is counted from dispatch, not from placing the order. If the period has passed, tracking shows a problem or you still cannot find the parcel, email support@beherbie.com with your order and shipment numbers and a brief description of the checks you have made. If the parcel is marked as delivered but cannot be found, contact us immediately.

If you are buying as a consumer, you can generally withdraw from an online purchase within 14 days of receiving the goods, without giving a reason.

An important exception applies to sealed products that are not suitable for return after opening for health protection or hygiene reasons. Herbie herbal blends and CBD flowers are packed in heat-sealed bags: once the sealed edge is opened or the protective seal is removed, the right to withdraw due to a change of mind does not apply to these products. You can return unopened products with an intact seal within the statutory period. This exception does not exclude your rights in the event of a defective product.

Send a withdrawal statement to support@beherbie.com and return the goods no later than 14 days after sending the statement. Details are available in the Refund Policy.

If you withdraw from the purchase without giving a reason, you pay the direct cost of sending the products back, provided you were informed of this before purchase. For a justified complaint about a defective or incorrectly delivered product, Herbie covers the necessary return costs.

If you withdraw from the entire order, we refund the amount paid for the products and the cost of the least expensive standard delivery option offered for the original shipment. If you return only part of the order, we generally refund the amount for the returned products, but not the original delivery cost.

We issue the refund without undue delay, no later than 14 days after receiving the withdrawal statement; we may withhold it until we receive the returned goods or proof of dispatch. We use the same payment method unless agreed otherwise. Details: Refund Policy.

Contact support@beherbie.com without delay. Provide the order number, product name and a description of the problem, and attach photographs if you can take them. If the parcel is visibly damaged, it is useful to photograph the outer packaging as well.

Keep the product and packaging until you receive further instructions. We will investigate the case and confirm the next steps. A complaint about a defect or incorrect delivery is separate from withdrawal from the purchase.

An exchange based on your personal preference must be arranged with support in advance. Send us your order number, the name of the product you want to exchange and the desired replacement product.

We will check whether the exchange is possible and whether the product is available, then confirm the procedure, any price difference and delivery costs. If you received an incorrect or defective product, submit a complaint so that we can handle the issue according to its cause.

For questions about products, orders, payment, delivery or returns, email support@beherbie.com.

If your enquiry concerns a purchase, provide the order number and clearly explain what you need. For delivery problems, add the shipment number; for product problems, include the product name and photographs if available.

We will respond to a written complaint no later than 15 days after receiving it. This period applies to the response, while the time needed to complete the resolution depends on the specific case.

Herbie herbal blends and CBD flowers are sold as aromatic herbal products, or scented products (potpourri), intended for enjoying their scent. The label ‘not intended for consumption’ describes the products' declared intended use. We do not provide instructions for smoking, eating, preparing drinks or other forms of consumption for these products; their ingredients and aromatic characteristics are listed on the product page.

Herbie standard herbal blends are made from selected herbal ingredients, without added nicotine, synthetic cannabinoids or other added additives. Their ingredients are listed on the product page and packaging.

Products containing CBD flower are a separate category: they contain natural cannabinoids from hemp, according to the ingredients of the specific product. Check the product's labelling for information about an individual product.

For our premium herbal blends, we select high-quality, 100 % natural herbal ingredients without added additives. We inspect and clean the herbs by hand, remove twigs and unnecessary parts, then carefully cut, blend and pack them. The aim is clean, consistent and aromatic herbal blends. The plant material undergoes appropriate phytosanitary inspections.

Herbie is one of Europe's largest brands of nicotine-free herbal blends, available in specialist physical shops in Croatia, Slovenia, Serbia, the Czech Republic, Slovakia, Germany, Austria, Italy, Spain, Greece, Malta, Estonia, Lithuania and Finland. The range varies from shop to shop.

If Herbie is not yet available in a shop in your town, suggest that they stock it and send us their contact details. Shop owners and distributors interested in wholesale cooperation can email herbie@beherbie.com. You can find the full range at https://www.beherbie.com.

For a milder, more neutral herbal scent, we recommend Divizma (Mullein) among the individual herbs and Herbie Freedom among our nicotine-free and CBD-free herbal blends.

For moments of rest and enjoyment of herbal scents, explore Damiana, Blue Lotus, Kanna and Herbie CBD blends. Each herb has its own aromatic character, so choose the scent that suits you best. These are aromatic products, without promises of physiological or health effects.

Each Herbie herbal blend has its own recipe. Below are the ingredients of all our blends, with and without CBD flower.

Blends without CBD flower:

• Herbie Classic — mullein, bearberry, lemon balm (melissa), mint, raspberry.

• Herbie Freedom — mullein, bearberry, hops.

• Herbie Real Thing — mullein, bearberry, hops, lavender.

• Herbie Magic Forest — mullein, blackberry, chamomile, sage, hops, marigold, lavender.

• Herbie Euphoria — damiana, blue lotus, mullein.

Blends with CBD flower:

• Herbie Mystery Pack — damiana, mullein, bearberry, hops, CBD flower.

• Herbie Amnesia Ready — mullein, bearberry, damiana, CBD flower of the Amnesia strain.

• Herbie Domaja — damiana, mullein, bearberry, CBD flower.

• Herbie Ready Classic — CBD flower, mullein, bearberry, raspberry, mint, melissa (lemon balm).

• Herbie Ready Freedom — CBD flower, mullein, hops, bearberry.

• Herbie Ready Real Thing — CBD flower, mullein, bearberry, hops, lavender.

• Herbie Ready Magic Forest — CBD flower, mullein, blackberry, chamomile, sage, hops, marigold, lavender.

Ready Classic, Ready Freedom, Ready Real Thing and Ready Magic Forest contain 60 % CBD flower and 40 % of the corresponding original herbal blend. Domaja contains 70 % CBD flower and 30 % herbal base (mullein, bearberry, damiana). Amnesia Ready has its own recipe with CBD flower of the Amnesia strain.

You can also check the ingredients and declared intended use of each product on its page at beherbie.com.

CBD content varies depending on the strain, sample and batch of flowers. Values such as 15 % or 20 % are often highlighted on the market, but a laboratory analysis result applies to the tested sample and does not mean that every individual flower has exactly the same CBD content.

When choosing CBD flower, do not look only at the CBD percentage: the terpene or aromatic profile, the presence of other natural cannabinoids, appearance, processing and freshness of the flower are also important. For a specific product, check the available analyses and batch information; a higher declared percentage does not automatically mean better-quality flower.